Our client, a division of
Merrill Lynch Bank and Trust
Co., FSB, represents a
distinctive model in private
banking and wealth management.
With a sharp focus on
extraordinary, personalized
service. They address the needs
of its private banking clientele
with products that are flexibly
delivered in a timely manner.
Services include private
banking, private business
banking, real estate lending,
wealth management, and trust
services delivered through a
team of highly-experienced
financial professionals.
Job Description:
The Office Manager works
directly with the Director of
Facilities (based in San
Francisco) and Local Business
Unit Managers to oversee the
facilities maintenance, tenant
improvements, and office moves
for the Century City Office and
Preferred Banking locations in
Southern California. The Office
Manager will also have strong
project management and
communication skills for
directing and coordinating a
variety of facilities projects.
This knowledge will also be used
to direct staff, vendors, and
contract resources for the
Administrative Services
Division.
The Office Manager will handle
all requests from regional
personnel, such as archiving and
retrieving files, coordinating
vendors and helping with day to
day operations and maintenance.
This person is also responsible
to provide coverage and backup
for the Receptionist and
Administrative Services
Coordinator. This will include,
but not be excluded to,
answering & directing all
incoming calls to the general
numbers, greeting
clients/guests, scheduling and
maintaining conference room
calendars, distributing mail,
express and courier packages and
delivering faxes. This
individual must be highly
customer service oriented and
courteous to all individuals
he/she comes into contact with
at the front desk.
Essential Duties and
Responsibilities:
Assist
in managing tenant
improvements and branch
build-outs, including office
moves and facilities
maintenance as directed by
the Director, Facilities &
Administrative Services.
Responsible for day to day
operations, such as HVAC,
lighting and general
maintenance of the preferred
banking offices and regional
office.
Establishes and maintains
business partner
relationships with
outsourcing vendors, service
providers, suppliers,
Information Systems staff
and department heads.
Performs
other duties and
responsibilities as assigned
by supervisor.
Additional Duties and
Responsibilities:
Remains
informed of job-related
issues through networking,
training programs, seminars
and trade publications.
Attends
meetings when necessary.
Maintains a flexible work
schedule.
Performs
other duties when assigned.
Experience/Skills Required:
Requires
two years office services
experience.
Requires
experience using Outlook and
the MS Office Suite of
applications.
Must
possess excellent written
and oral communications
skills and the ability to
clearly define projects,
objectives, goals, schedules
and assignments.
Must
possess the ability to work
effectively with business
personnel at all levels as
well as with outside vendors
and contractors.
Must
possess strong
influence/negotiation
skills.
Must
possess a broad knowledge of
all bank operations.
Requires
strong interpersonal and
organizational skills,
including the ability to
work independently and meet
deadlines.
Requires
willingness and ability to
adapt to rapid change in
order to support and use
future technology.
Education
Requirements:
BA/BS
degree preferred or the
equivalent skill, knowledge
and mental development.
Physical
Requirements:
Vision
must be sufficient to read
data reports, manuals and
computer screens.
Hearing must be sufficient
to understand a conversation
at a normal volume,
including telephone calls
and in person.
